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For decades, bike servicing in India has meant long waits at crowded service centers, inconvenient appointments, and unpredictable costs. But in 2025, the game has changed. Thanks to innovations like Service-on-Wheels and subscription-based maintenance plans, brands such as Hero MotoCorp, TVS Motor Company, and others are revolutionizing how bikers care for their rides.

Whether you’re a commuter in a metro city or a rider in a remote town, your motorcycle’s next service might just come to you—literally.


🛵 What is Service-on-Wheels?

Service-on-Wheels (SoW) is a mobile bike servicing initiative where trained technicians arrive at your location with a specially equipped van or two-wheeler to conduct on-the-spot maintenance. This includes:

  • Oil changes
  • Brake and chain adjustments
  • Minor electrical repairs
  • Periodic servicing

You don’t need to visit the service center—the service center comes to you.


🏢 Companies Leading the Initiative

Hero MotoCorp – Service on Wheels Program

Hero was one of the early adopters, launching mobile servicing vans across Tier 1 and Tier 2 cities. With over 900 mobile service vans, Hero offers:

  • Scheduled doorstep service appointments
  • On-road emergency support
  • Genuine spare parts and trained technicians

TVS Motor – TVS Service on Wheels

TVS also offers similar convenience, especially for its Apache and Jupiter customers. It covers:

  • Periodic maintenance
  • Minor repairs
  • Battery check and fluid refills

The best part? It’s affordable, time-saving, and transparent, with real-time billing and digital receipts.


📦 Subscription-Based Maintenance Plans

Another innovation shaking up the two-wheeler world is subscription plans for bike maintenance. Instead of paying for every visit separately, customers can subscribe to a yearly or multi-year plan that includes:

  • Scheduled servicing (labour & parts)
  • Free pick-up and drop
  • Roadside assistance
  • Discounts on consumables

🔑 Benefits of Subscription Plans

Fixed Costs: No hidden charges or last-minute surprises
Priority Service: Skip queues and get quicker turnaround times
Savings: Overall cheaper than paying per visit
Peace of Mind: One-time payment, long-term care

Examples:

  • Hero Joyride Program: Offers bronze, silver, and gold packages with increasing service inclusions.
  • TVS EZ Service Plans: Includes 2 to 5-year packages with pick-up and drop, free washing, and discounts on parts.

🔧 Why Riders Are Loving This Shift

  1. Time Efficiency – No more taking leave from work or waiting in queues
  2. Convenience – Service comes to your home or office
  3. Transparency – Digital invoices and real-time service updates
  4. Accessibility – Available in small towns, not just cities
  5. Consistency – Scheduled care helps maintain bike health and resale value

📈 The Growing Demand

With rising two-wheeler sales, especially in the commuter and electric bike segments, after-sales support is becoming a key brand differentiator. As a result, more companies are:

  • Launching mobile servicing fleets
  • Partnering with local garages for hybrid models
  • Offering app-based booking, reminders, and tracking

Even electric bike makers like Ather Energy and Ola Electric are now including subscription maintenance and remote diagnostics as part of their ownership packages.


🏁 Final Thoughts

Gone are the days when bike maintenance was a hassle. With Service-on-Wheels and smart subscription plans, maintaining your motorcycle is as easy as ordering food online. These innovations are helping brands build trust, improve customer satisfaction, and offer unmatched convenience to India’s growing two-wheeler population.

So next time your bike needs a service, don’t head to the garage—let the garage come to you.

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